According to those surveyed, consistency is the ultimate marker of success. Auckland diners have high expectations, and reliability in food, service, and overall experience is paramount. Hospitality professionals also cite their location as the key driver of repeat visits. Whether it’s a prime waterfront spot in Viaduct Harbour, directly opposite the beach on Waiheke Island, or a sunny corner in a bustling suburb, it’s all about atmosphere and creating an environment that feels effortlessly inviting.

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The team at Soul Bar & Bistro love to create a fun and memorable experience for our guests. We love what we do, and the fact that we have so many wonderful regulars shows that we really care.
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Olivia Carter, General Manager, Soul Bar & Bistro
62%
of industry insiders say that being dependable is the ultimate marker of their continued success

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What makes Andiamo special is that it feels like a natural extension of the neighbourhood — familiar, welcoming, and conveniently close for locals. The consistency of service reinforces that sense of familiarity, making it essential to maintain.
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Ben Mardel, General Manager, Andiamo
58%
Whether it’s on the waterfront or a neighbourhood icon, location is considered the key driver of repeat visits

