In the two years that Auckland’s hospitality scene has suffered under lockdowns, it’s the service people who have been the most resilient — turning up to every shift with a smile and continuing to offer exceptional experiences to those they serve. And while Soul Bar & Bistro’s Bailey Mullin took the top spot here (thanks to her welcoming demeanour and impeccable service), other noteworthy contenders included Amano’s Ricky Syal, Pici’s James Pain, Hotel Ponsonby’s Harrison Waugh and Ahi’s Anna Haines — all of whom kept the proverbial wheels turning, in spite of everything.
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